Stakeholders and relevant issues
In 2016, BNP Paribas Real Estate’s Sustainable Development Department/CSR conducted a materiality study with the support of MATERIALITY-Reporting to identify the most relevant issues for the company’s development and meet the expectations of its stakeholders. This study, structured in several stages, made it possible to create the materiality matrix from which we built our strategic CSR plan: Inspire Real Estate 2020.
Materiality matrix
The stages of the materiality study
1. Identification and criticality of our stakeholders
We carried out significant work in line with principle 1 of ISO 26000.
The methodology for stakeholder involvement is based on the GRI (Global Reporting Index) standards.
A document-based review with an international and sectoral benchmark, followed by a study of dialogue methods, made it possible to split the stakeholders into homogeneous groups and sub-groups.
This stakeholder mapping was presented to the Steering Committee composed of CSR leaders from the European countries where the company is located. A collaborative exercise was conducted to determine and validate the criticality of stakeholders.
2. Identification of significant topics
To identify significant issues, an analysis of the sector’s challenges on a national and international scale was carried out on the basis of the most recognised standards. 150 significant issues were considered, and this list was reduced to 50 important issues for the real estate sector. The Executive Committee then prioritised and selected 28 key issues for BNP Paribas Real Estate, while at the same time assessing areas of concern.
3. Consultation with stakeholders
We conducted a materiality study to identify the most relevant issues for the organisation’s development and to meet stakeholders’ expectations. To identify significant issues, an analysis of the sector’s challenges on a national and international scale was carried out on the basis of the most recognised standards. 150 significant issues were considered, and this list was reduced to 50 important issues for the real estate sector.
The Executive Committee then prioritised and selected 28 key issues for BNP Paribas Real Estate, while assessing the areas of concern.